Quantcast
Channel: xda-developers - Galaxy S III General
Viewing all articles
Browse latest Browse all 3987

Sent my S3 for warranty, got charged for not using "authorised software"

$
0
0
So, I have had some weird battery issue during the weekend when the phone would not make the usual bip sound when plugging it to a charger.
Tried multiple chargers and also cables (even to a PC). The phone would randomly not take charge.
I am running a stock 4.1.2 rooted with CWM recovery.
I went to a Samsung Service Centre and completely forgot to flash stock recovery, un-root and use Triangle away ...

They called me a couple of days later and told me that my phone was not covered under warranty (6months old) because it was running some unauthorised software.
I also had to pay a fee of $55 AUD to cover the "maintenance cost"
They didn't do anything to the phone but the phone has not played up since I picked it up on Wednesday ...

My question is, if I require service again on this phone, is the warranty void for good now, even if I flash a stock recovery, un-root and use Triangle away, completely before sending it to Samsung? I'm guessing they would have registered the IMEI/serial number of the phone as "warranty void" right?

If anyone has had a similar issue, would great to know.
Cheers

Viewing all articles
Browse latest Browse all 3987


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>