Be careful sending your phones in to Samsung for repair. I sent my Galaxy S III in for repair. The repair was supposed to take 5 days but instead took 21 business days. When I got the phone back the water damage sticker was activated. The phone was in a zip lock bag, wrapped in bubble wrap, and put in a UPS shipping bag that was in a box. The phone was water damaged at the Samsung repair facility in Texas. Now Samsung wants me to return the phone to them and they expect it to take a week to get it back. How can a phone leave their repair facility water damaged after taking 16 days longer to repair. Samsung repair support is terrible and I will never buy another Samsung phone again.
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