Hi there,
I really hope you can help me.
A few days ago my phone tells me my memory is running low. I took a look, and low and behold there's feck all memory left. Which is odd because I'm careful about what I install. So, to begin with I download App2SD to move some applications to the SD card. App2SD then tells me that I have no external memory card, or it's virtual memory - which is odd, because all my music is on the SD card and I've no problem playing any of it. So, a few days later the phone tells me the SD card is no longer working, and I should try reformat it, today being the first day I've had some time free I decided to see if I could rescue some photos before formatting it, so I plugged in to my computer to browse the phone and see if I could see the SD card and photos.
After further inspection I discovered that the camera hasn't been saving pictures to the SD card as I'd originally set it to, so there's over 4GB of photos on the main memory, causing my low memory problems. So I started moving photos from the phone memory to the computer, copying and pasting onto my laptop, then deleting from the phone.
While doing this the phone kept crashing and restarting. Eventually (after many reboots) I managed to free about 1.5GB of the phone memory.
The phone crashed again. This time however, I get a message saying something along the lines of "cannot encrypt device, please reboot the phone".
Since then when I power up the phone I get "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again".
I tried rebooting but nothing happens, the phone hangs at the start up screen (after the Samsung logo, where the model number is displayed).
I've tried re-installing the firmware with Kies, which didn't work. Then I tried the emergency recovery, which also didn't work.
Has anyone got any advice??
I'm running the official Samsung binary.
I use nova launcher.
I really hope you can help me.
A few days ago my phone tells me my memory is running low. I took a look, and low and behold there's feck all memory left. Which is odd because I'm careful about what I install. So, to begin with I download App2SD to move some applications to the SD card. App2SD then tells me that I have no external memory card, or it's virtual memory - which is odd, because all my music is on the SD card and I've no problem playing any of it. So, a few days later the phone tells me the SD card is no longer working, and I should try reformat it, today being the first day I've had some time free I decided to see if I could rescue some photos before formatting it, so I plugged in to my computer to browse the phone and see if I could see the SD card and photos.
After further inspection I discovered that the camera hasn't been saving pictures to the SD card as I'd originally set it to, so there's over 4GB of photos on the main memory, causing my low memory problems. So I started moving photos from the phone memory to the computer, copying and pasting onto my laptop, then deleting from the phone.
While doing this the phone kept crashing and restarting. Eventually (after many reboots) I managed to free about 1.5GB of the phone memory.
The phone crashed again. This time however, I get a message saying something along the lines of "cannot encrypt device, please reboot the phone".
Since then when I power up the phone I get "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again".
I tried rebooting but nothing happens, the phone hangs at the start up screen (after the Samsung logo, where the model number is displayed).
I've tried re-installing the firmware with Kies, which didn't work. Then I tried the emergency recovery, which also didn't work.
Has anyone got any advice??
I'm running the official Samsung binary.
I use nova launcher.